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Preventing users from disabling protection on client computers
You want to prevent users from disabling the Symantec Endpoint Protection (SEP) client by right-clicking the client system tray icon and clicking Disable Symantec Endpoint Protection, or block a user's ability to disable Symantec Endpoint Protection on clients.
To prevent users from disabling Symantec Endpoint Protection on their computer:
Clients will receive the policy according to their communication settings. If in Push Mode, Symantec Endpoint Protection Manager prompts the client to check in within a few seconds; if in Pull Mode, the client checks in on its next scheduled heartbeat.
You can prompt the heartbeat on the client:
Once the policy has been updated the user will not be able to disable the Virus and Spyware Protection or the Network Threat Protection features.