Using Symantec File Share Encryption 10.4 with Citrix XenApp

Products

• Symantec Products

Issue/Introduction

 

Resolution

Symantec Encryption Desktop 10.4 for Windows adds compatibility for Citrix XenApp Server 7.6.FP3 and 7.7 with the Symantec File Share Encryption feature.

Environment

The following platforms are supported for installing Symantec Encryption Desktop 10.4 in a Citrix XenApp environment:

• Microsoft Windows Server 2012 R2 Datacenter (64-bit)

• Microsoft Windows Server 2008 R2 Datacenter (64-bit)

Note: Symantec File Share Encryption has been tested using Citrix Machine Creation Services (MCS) for machine deployment.

Configuration

To enable access to the Symantec File Share Encryption feature through Citrix XenApp, make sure that you publish the following applications through the delivery group:

• Command Prompt

• Windows Explorer

• Symantec Encryption Desktop

Using Symantec File Share Encryption in a Citrix XenApp environment

When users access the published Symantec Encryption Desktop application for the first time, they will be prompted to become enrolled. This is a mandatory step to gain access to the Symantec File Share Encryption feature.

Following enrollment, users can access the Symantec File Share Encryption feature by launching the published Windows Explorer application and right-clicking files and folders, or through the published Symantec Encryption Desktop application, or though the published Command Prompt.

Note: Symantec File Share Encryption does not support mapped client drives. ‘Mapped client drives’ refers to the local drives of the computer which was used to access Citrix StoreFront.