Support for Windows Embedded for Symantec Endpoint Protection

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Article ID: 150140

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Updated On:

Products

Endpoint Protection

Issue/Introduction

 

Resolution

As of version 14, you use the Embedded/VDI client for computers that run Windows Embedded. The Embedded/VDI client for Symantec Endpoint Protection 14 now uses virus and spyware definitions in the cloud. For a comparison between the client versions between 12.1.x and 14, see Comparison of Symantec Endpoint Protection Windows client type versions.

Symantec Endpoint Protection 12.1.6 and later offers additional enhancements for devices that run Windows Embedded operating systems, including:

  • A reduced-size client installation package
  • Reduced-size definitions for Windows
  • Support for Windows Embedded write filters
  • The ability to search for information about Windows Embedded devices
  • Reports on Windows Embedded devices

For details, see Related Articles.

System requirements

This information also appears in Symantec Endpoint Protection client for Windows Embedded system requirements. For any discrepancy between these articles, the System Requirements page should be considered the most up to date. See Related Articles.

Processor

  • 1 GHz Intel Pentium

Physical RAM

  • 256 MB

Hard Drive

  • Version 14: If installed to the system drive, 245 MB; if installed to an alternate drive, 230 on the system drive and 15 MB on the alternate drive. An additional 135 MB free space is needed during installation.
  • Version 12.1.6.x: 450 MB of available hard disk space.

Embedded operating system

  • Windows Embedded Standard (WES) 2009 (32-bit, SP3) (12.1.x only)
  • Windows Embedded POSReady 2009 (32-bit, SP3) (12.1.x only)
  • Windows Embedded Point of Service (WEPOS) (32-bit, SP3) (12.1.x only)
  • Windows Embedded Standard 7 (32- and 64-bit)
  • Windows Embedded POSReady 7 (32- and 64-bit)
  • Windows Embedded Enterprise 7 (32- and 64-bit)
  • Windows Embedded 8 Standard (32- and 64-bit)
  • Windows Embedded 8.1 Industry Pro (32- and 64-bit)
  • Windows Embedded 8.1 Industry Enterprise (32- and 64-bit)
  • Windows Embedded 8.1 Pro (32- and 64-bit)

Required minimum components

  • Filter Manager (FltMgr.sys)
  • Performance Data Helper (pdh.dll)
  • Windows Installer Service
  • FBA: Driver Signing (applies only to XP-based Embedded)
  • WinLogon (applies only to XP-based Embedded)

Templates

  • Application Compatibility (Default)
  • Digital Signage
  • Industrial Automation
  • IE, Media Player, RDP
  • Set Top Box
  • Thin Client

The Minimum Configuration template is not supported.

Write filters

The Enhanced Write Filter (EWF) and the Unified Write Filter (UWF) are not supported. The recommended write filter is the File Based Write Filter (FBWF) along with the Registry Filter. The installer automatically creates file and registry exclusions for FBWF. See Automatic FBWF file and registry exclusions for SEP 12.1.6 for Windows Embedded for more information.

Installation is blocked if unsupported write filters are installed and enabled, if FBWF is installed without the Registry Filter, or if FBWF is enabled on the system drive and installation path. In this case, resolve the issue in the message box, and then attempt installation again. You may need to restart the device after you make these changes.