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Description of computer icons in IT Management Suite Views

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Article ID: 179198

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

IT Management Suite Views let you view inventory data about computers, users, operating systems, and installed software products in your environment.

The Computers view page provides information about client computers, servers and other network devices in your environment.

Resolution

To access the Computers view page, in Symantec Management Console, on the Manage menu, click Computers.

The computers and other network devices types and statuses are visualized by specific icons. For example, the icon below indicates an online virtual server that is managed by the Symantec Management Agent. Also the icon shows, that the Symantec Management Agent status is Healthy:

Table: Description of computer icons

Icon

Description

A client computer without a Symantec Management Agent installed.
A client computer with the Symantec Management Agent installed.
A server computer (the Notification Server or any other server in your environment).
A server computer with the Symantec Management Agent installed.
A virtual client computer.
A virtual client computer with the Symantec Management Agent installed.
A virtual server computer.
A virtual server computer with the Symantec Management Agent installed.
A network device.
A mobile device.

Table: Description of computer icon elements

Icon element Description
The computer is managed by the Symantec Management Agent.
The status of the Symantec Management Agent is Healthy.
The status of the Symantec Management Agent is Needs Attention.
If the status of the Agent is Needs attention, you can click the overall status icon to see the suggested actions that may help resolve the problem.
The status of the Symantec Management Agent is Untracked.
If the status of the Agent is Untracked, it means that no Targeted Agent Settings policy is applied to the client computer.
Note: All client computers need to be part of one Targeted Agent Settings policy.
 
To view more information about configuring the Targeted Agent Settings policies, see the following article: Computers are showing untracked in console
The computer is managed by the Symantec Cloud Security (imported by Symantec Security Cloud Connector).
 
To view more information about the Symantec Security Cloud Connector, see the following article: Setting up Symantec Security Cloud Connector

 

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