Add Snap-Ins to the Management Console for Endpoint Encryption

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Article ID: 178388

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

 

Resolution

The Symantec Endpoint Encryption Management Console uses snap-ins to generate client installers and other utilities for client management. This article details how to install the snap-in for the following features:
 

  • Drive Encryption snap-in
  • Removable Media Encryption snap-in
  • Help Desk Recovery snap-in
  • Autologon Utility snap-in
     

Installing the Drive Encryption snap-in

The Drive Encryption snap-in allows administrators to generate client installation files for Drive Encryption functionality. You run the SEE Drive Encryption.MSI file to install the Drive Encryption snap-in into the Management Console.

To install the Drive Encryption snap-in:

  1. On the Management Console computer, run the Drive Encryption installer.
     
    • On a 32-bit operating system, run the SEE Drive Encryption.MSI file.
    • On a 64-bit operating system, run the SEE Drive Encryptionx64.MSI file.
       
  2. On the Welcome page, click Next.
  3. On the License agreement page, click I accept the terms in the license agreement and click Next.
  4. On the Ready to Install the Program page, click Install.
  5. After the installation is complete, on the Completed page , click Finish.
     


Installing the Removable Media Encryption snap-in

You use the Removable Media Encryption snap-in to generate client installation files for Removable Media Encryption functionality. You run the SEE Removable Media Encryption.MSI file to install the Removable Media Encryption program into the Management Console.

To install the Removable Media Encryption snap-in:

  1. On the Management Console computer, run the Removable Media Encryption installer.
     
    • On a 32-bit operating system, run the SEE Removable Media Encryption.MSI file.
    • On a 64-bit operating system, run the SEE Removable Media Encryptionx64.MSI file.
       
  2. On the Welcome page, click Next.
  3. On the License agreement page, click I accept the terms in the license agreement and click Next.
  4. On the Ready to Install the Program page, click Install.
  5. After the installation is complete, on the Completed page , click Finish.
     


Installing the Help Desk Recovery snap-in

The Symantec Endpoint Encryption Help Desk Recovery snap-in lets you assist users who have forgotten their credentials. You use the Help Desk Recovery program to provide the user with a response key. The key lets the user regain access to their computer.

You run the SEE Help Desk.MSI file to install the Help Desk Recovery program into the Management Console.

To install the Help Desk Recovery snap-in:

  1. On the Management Console computer, run the Drive Encryption installer.
     
    • On a 32-bit operating system, run the SEE Help Desk.MSI file.
    • On a 64-bit operating system, run the SEE Help Deskx64.MSI file.
       
  2. On the Welcome page, click Next.
  3. On the License agreement page, click I accept the terms in the license agreement and click Next.
  4. On the destination folder page, choose the destination of where the wizard installs the Help Desk program files.
  5. Click Change to choose a different location to install the Help Desk program files, or click Next to accept the default installation location.
  6. On the Ready to Install the Program page, click Install.
  7. After the installation is complete, on the Completed page , click Finish.
     

Adding the Help Desk Recovery snap-in to the Management Console

After you install the Help Desk Recovery, you must add it to the Management Console before you can use it.

To add the Help Desk Recovery snap-in to the Management Console:

  1. On the Management Console computer, click Start > Symantec Endpoint Encryption Manager.
  2. Click File > Add/Remove Snap-ins.
  3. In the Add or Remove Snap-ins dialog box, in the Available snap-ins pane, select SEE Help Desk and click Add.
  4. Click OK.
     


Installing the Autologon Utility (optional)

The Autologon utility lets policy administrators remotely deploy software to client computers and bypass the preboot authentication when the software requires a restart of the computer. This feature can be used if you use preboot authentication.

To install the Autologon snap-in:

  1. On the Management Console computer, run the Removable Media Encryption installer.
     
    • On a 32-bit operating system, run the SEE Autologon.MSI file.
    • On a 64-bit operating system, run the SEE Autologonx64.MSI file.
       
  2. On the Welcome page, click Next.
  3. On the License agreement page, click I accept the terms in the license agreement and click Next.
  4. On the destination folder page, choose the destination of where the wizard installs the Autologon program files.
  5. Click Change to choose a different location to install the Autologon program files, or click Next to accept the default installation location.
  6. On the Ready to Install the Program page, click Install.
  7. After the installation is complete, on the Completed page , click Finish.
     

Adding the Autologon snap-in to the Management Console

After you install the Autologon, you must add it to the Management Console before you can use it.

To add the Autologon snap-in to the Management Console:

  1. On the Management Console computer, click Start > Symantec Endpoint Encryption Manager.
  2. Click File > Add/Remove Snap-ins.
  3. In the Available snap-ins pane, select the SEE Autologon Utility and then click Add.
  4. Click OK.