Symptoms:
Already read 626 bytes of 626
Status file read : {INSTALL_FAILED <Date&Timestamp> <ID> cap-non-lvm-update 44% Starting to execute post install extension script Failed}
Writing flow control to socket {"ContentLength":197}
Writing 197 bytes to socket
or
Already read 622 bytes of 622
Status file read : {INSTALL_FAILED <Date&Timestamp> <ID> cap-non-lvm-update 22% Removing stage path failed }
Writing flow control to socket {"ContentLength":197}
Writing 197 bytes to socket
/var/log/vmware/capengine/cap-non-lvm-updateinstaller-<<timestamp>>.log
has a failure when validating packages:
error: Failed dependencies:
eventlog is obsoleted by (installed) syslog-ng-3.37.1-4.ph3.x86_64
D: closed db index /var/lib/rpm/Packages
To workaround the issue:
1. Snapshot the Aria Suite lifecycle appliance.
2. SSH to the Aria Suite lifecycle appliance and login with the root user.
3. Remove the package syslog-ng:
yum remove syslog-ng
4. For upgrade and update, upgrade_status.json and update_status.json file gets created respectively. Follow either of the steps as per the upgrade/update attempted.
4.1 If upgrade is attempted, delete upgrade_status.json using below command.
rm /etc/vmware/cap/cap_am/upgrade_status.json
4.2 If update is attempted, delete update_status.json using below command.
rm /etc/vmware/cap/cap_am/update_status.json
5. Retry the upgrade/update.
6. If the preceding steps do not resolve revert to snapshots taken step 1.
See After upgrading from 8.12 to 8.14, the Build and Version numbers are not updated if issue persists if LCM is not vCF aware.