/var/log/vmware/prelude/upgrade-*.log | Upgrade reports. Review based on timestamp |
One node environment Cluster environments |
Packages installation details |
/var/log/bootstrap/postupdate.log | Initialization scripts details |
/var/log/bootstrap/everyboot.log | Initialization scripts details |
/var/log/vmware/prelude/deploy-*.log | Services startup details |
Note: Some log files will have timestamps as part of the file name, for others the information is appended. It is important to validate that the information is from the latest upgrade attempt.
SSH to the VMware Aria Automation node indicated in the Aria Suite Lifecycle error.
Validate that there is available disk space in the root partition (/dev/sda4) running the command vracli disk-mgr
root@vranode1 [ /tmp ]# vracli disk-mgr
/dev/sda4(/):
Total size: 47.80GiB
Free: 33.58GiB(70.2%)
Available(for non-superusers): 31.13GiB(65.1%)
SCSI ID: (0:0)
/dev/sdb(/data):
Total size: 140.68GiB
Free: 109.54GiB(77.9%)
Available(for non-superusers): 102.32GiB(72.7%)
SCSI ID: (0:1)
/dev/sdc(/var/log):
Total size: 21.48GiB
Free: 9.09GiB(42.3%)
Available(for non-superusers): 7.97GiB(37.1%)
SCSI ID: (0:2)
/dev/sdd(/home):
Total size: 29.36GiB
Free: 27.41GiB(93.4%)
Available(for non-superusers): 25.90GiB(88.2%)
SCSI ID: (0:3)
Run the following command to collect the directories and logs related to the upgrade:
mkdir /tmp/upgradelogs && cp -R /var/log/vmware/prelude /tmp/upgradelogs && cp -R /opt/vmware/var/log/vami /tmp/upgradelogs && cp -R /var/log/bootstrap /tmp/upgradelogs && tar -zcvf /tmp/upgradelogs.tar.gz /tmp/upgradelogs
Extract and continue the review with the collected file /tmp/upgradelogs.tar.gz for the failure code or submit this data to Global Services for additional assistance in troubleshooting the upgrade.
cd / tmp
rm upgradelogs.tar.gz
rm -r upgradelogs
Build numbers and versions for VMware Aria Automation (formerly VMware vRealize Automation
Troubleshooting VMware Aria Automation cloud proxies and On-Premises appliance deployments
Upgrade of Cluster VRA 8.x fails with Split brain scenario
Upgrade from vRA or vRO to newer may fail if there are certain records in the known_hosts file of the virtual appliance
vRealize Automation 8.x upgrade failed when iptables.service did not start
VMware Aria Suite Lifecycle 8.14 Patch 1 Day 2 operations fail for VMware Aria Automation with error code LCMVRAVACONFIG590024