vSAN Health Service - vSAN HCL Health – NVMe device is VMware certified

Products

• VMware vSAN

Issue/Introduction

This article explains the vSAN HCL Health – NVMe device is VMware certified check in the vSAN Health Service and provides details on why it might report an error.

Symptoms:

Health check showing alarm or info upon following vSAN Health Check :

 

Environment

VMware vSAN 6.x
VMware vSAN 7.0.x
VMware vSAN 8.0.x

Cause

The new vSAN Health Check introduced in 7.0U3 has identified the NVME device as unsupported by vSAN HCL.

Resolution

Replace the NVMe device with another device supported on vSAN HCL

Additional Information

Adherence to the vSAN VMware Compatibility Guide (vSAN VCG)/Hardware Compatibility List (HCL) is critically important to the stability of vSAN environments. Experience has shown that failing to observe the VCG often leads to production outages over time. It is, therefore, very important to monitor the health checks in the HCL checker category.

The check verifies that the NVMe devices are listed on the vSAN VCG. The lookup is performed based on the PCI ID information (Vendor ID, Device ID, SubVendor ID, SubDevice ID), the disk capacity and the drive product ID.