NSX-T UI not working - "Index out of sync, please resync via 'start search resync policy"
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NSX-T UI not working - "Index out of sync, please resync via 'start search resync policy"

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Article ID: 317783

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Updated On:

Products

VMware NSX

Issue/Introduction

NSX-T UI is failing on each page with the same error: 

Error: Index out of sync, please resync via 'start search resync policy'.


Following messages can be see on the NSX-T UI:

 

The following alarms will be reported too:



Environment

VMware NSX-T Data Center

Resolution

This issue is resolved in NSX-T 3.0.2

Workaround:
  1. Access the three NSX-T managers with the root user.
  2. Navigate to and edit the file: /etc/search/conf/policy.properties
  3. Replace: "search.shoudBlockApiOnIndexingFailures=true" by "search.shoudBlockApiOnIndexingFailures=false".


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