HPE Smart Array Controller Compatibility and Health Advisories for VMware vSAN
Article ID: 317668
Updated On:
Products
Issue/Introduction
This reference article consolidates HPE advisories regarding critical firmware and driver defects. Environments matching the configurations below may experience a vSAN Health Service alarm (Yellow or Red).
Risks include:
Data Inconsistency: Potential data loss following an Unrecoverable Read Error (URE) under certain RAID conditions.
Storage Connectivity: Disks may go offline or trigger All Paths Down (APD) and Out of Memory conditions.
HPE strongly recommends upgrading to the latest validated firmware and driver "recipes" to mitigate these risks.
The following configurations are identified as affected and require remediation.
| Generation | Affected Controller Models | Affected Driver Version | Affected Firmware Version |
| Gen10 | P408i (-a/-p/-c/-sb), E208i (-a/-p/-c), P816i-a, P416ie-m, P204i (-b/-c) | smartpqi 1.0.2.1038-1 | 1.65(B) (1.65-0) / 2.62 |
| Gen9 | H240, H241, H244br, P240nr, P244br, P246br, P440, P441, P542D, P741m, P840 | nhpsa 2.0.30-1 | 6.60 (6.60-0) |
Cause
The vSAN Health Check flags these specific combinations of hardware, driver, and firmware because they are known by the vendor (HPE) to contain code defects that impact data integrity and system stability.
Resolution
Apply the recommended firmware and driver updates as specified in the official HPE Customer Advisories.
Verify Current Versions: Confirm if the installed controller firmware and drivers match the "Affected" versions in the Environment section above.
Review Official Advisories:
HPE Customer Advisory - Data Inconsistency
Refer to specific HPE advisories for Gen9 and Gen10 platforms.
Note on Sequence: Before upgrading Gen10 hardware, ensure you follow the specific driver/firmware interoperability steps outlined in HPE Advisory a00043444en_us.
Additional Information
Revision History: 08/27/2019 - Added prerequisite note for Gen10 firmware/driver upgrade sequence.
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