Logging into the vSphere Web Client using an FQDN containing .swf fails
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Logging into the vSphere Web Client using an FQDN containing .swf fails

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Article ID: 316506

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Symptoms:
  • Logging into the vSphere Web Client using an FQDN containing .swf fails.
  • Logging into the vSphere Web Client using the shortname succeeds.
  • This issue is not seen in the vSphere Client (HTML) in vSphere 6.5.
  • You see the error:

    Error 2048 : "Unable to connect to vSphere Web Client. Please contact your administrator to fix the issue"
     
  • In the vsphere_client_virgo.log file, there are entries similar to:

    [YYYY-MM-DDTHH:MM:SS] [INFO ] http-bio-9090-exec-10 70000478 100002 ###### org.springframework.flex.servlet.MessageBrokerHandlerAdapter Channel endpoint amf received request.
    [YYYY-MM-DDTHH:MM:SS] [INFO ] http-bio-9090-exec-10 70000478 100002 ###### com.vmware.vise.util.logging.LogServiceImpl [Flex|AppErrorHandler]loaderURL = https://vcenter.domain.local/vsphere-client/UI.swf/[[DYNAMIC]]/39, url = https://vcenter.domain.local/vsphere-client/UI.swf/[[DYNAMIC]]/39, swfVersion = 18</font>

    For more information on the location of the vSphere Web Client logs, see the vSphere Web Client Logs section of the vSphere Monitoring and Performance guide.

    Note: This log excerpt is an example. Date, time, and environmental variables may vary depending on your environment.


Environment

VMware vCenter Server 6.5.x
VMware vCenter Server 6.0.x

Resolution

This is a known issue affecting vCenter Server and vCenter Server Appliance 6.5.
 
Currently, there is no resolution.
 
To work around this issue, use one of these options:
  • Login using the IP address of the vCenter Server.
  • Use the vCenter Servers shortname when entering the user information in the vSphere Web Client.
  • In vSphere 6.5, use the the HTML client.


Additional Information

.swf を含む FQDN を使用して vSphere Web Client にログインすると失敗する
使用包含 .swf 的 FQDN 登录到 vSphere Web Client 失败