"com.vmware.vr-UUID" error when registering vSphere Replication virtual machine using VAMI
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"com.vmware.vr-UUID" error when registering vSphere Replication virtual machine using VAMI

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Article ID: 338588

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Updated On:

Products

VMware Live Recovery VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Registering the vSphere Replication virtual machine using VAMI fails with the error:

    com.vmware.vr-UUID


  • In the /opt/vmware/hms/logs/hms.log file, you see entries similar to:

    2017-04-20 10:57:22.307 WARN com.vmware.vim.vmomi.client.http.impl.HttpConfigurationCompilerBase$ConnectionMonitorThreadBase [main] (..http.impl.HttpConfigurationCompilerBase$ConnectionMonitorThreadBase) | Shutting down the connection monitor.
    2017-04-20 10:57:22.592 WARN com.vmware.jvsl.lookupsvc.adapter.LookupServiceAdapterV2 [main] (..lookupsvc.adapter.LookupServiceAdapterV2) | Multiple results returned for criteria: (lookup.Filter) {
    dynamicType = null,
    dynamicProperty = null,
    siteId = null,
    nodeId = null,
    serviceType = (lookup.ServiceType) {
    dynamicType = null,
    dynamicProperty = null,
    product = com.vmware.cis,
    type = cs.identity
    },
    endpointType = (lookup.EndpointType) {
    dynamicType = null,
    dynamicProperty = null,
    protocol = wsTrust,
    type = com.vmware.cis.cs.identity.sso
    }
    }

  • There is an stale entry of solution user for the vSphere Replication.


Environment

VMware vSphere Replication 6.1.x

Cause




Resolution

To resolve this issue:
  1. Remove all vSphere Replication solution user accounts from VC.
  2. Save and register virtual machine option for both sites.