Installation of component VCSServiceManager failed with error code '1603' error when upgrading to vCenter Server 6.x
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Article ID: 321330
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Updated On:
Products
VMware vCenter Server
Issue/Introduction
Symptoms:
Upgrading vCenter Server to 6.0 Update 2a on Windows machine fails with the error:
Installation of component VCSServiceManager failed with error code '1603'. Check the logs for more details
Inventory service fails to start.
In the firstboot\run-updateboot-scripts.log file, you see entries similar to:
Error waiting for service invsvc start. Exit code: 1066 Current State: 1 ERROR:root:Unable to start service invsvc
The upgrade rolls back.
In the %ALLUSERSPROFILE%\VMWare\vCenterServer\logs\invsvc.log file, you see entries similar to:
YYYY-MM-DDT16:55:22.012+01:00 [WrapperListener_start_runner FATAL com.vmware.vim.dataservices.WrapperListenerImpl opId=] Error starting service: ... Caused by: java.lang.UnsatisfiedLinkError: java.net.DualStackPlainDatagramSocketImpl.initIDs()V at java.net.DualStackPlainDatagramSocketImpl.initIDs(Native Method) at java.net.DualStackPlainDatagramSocketImpl.<clinit>(DualStackPlainDatagramSocketImpl.java:50) at java.net.DefaultDatagramSocketImplFactory.createDatagramSocketImpl(DefaultDatagramSocketImplFactory.java:137) at java.net.DatagramSocket.createImpl(DatagramSocket.java:336) at java.net.DatagramSocket.<init>(DatagramSocket.java:199) at com.microsoft.sqlserver.jdbc.SQLServerConnection.getInstancePort(SQLServerConnection.java:3499) at com.microsoft.sqlserver.jdbc.SQLServerConnection.primaryPermissionCheck(SQLServerConnection.java:1225) at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:972) at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:827) at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:1012)
Environment
VMware vCenter Server 6.7.x VMware vCenter Server 6.0.x VMware vCenter Server 6.5.x
Cause
The Installation of component VCSServiceManager failed with error code '1603' error occurs when the JRE files are not updated to latest version.
Resolution
This is a known issue affecting vCenter Server 6.x.
Currently, there is no resolution.
Workaround:
To work around the Installation of component VCSServiceManager failed with error code '1603' issue:
Important: Take a snapshot before proceeding with the steps.