vCenter Server 5.5 and 6.x displays a yellow warning in the Summary tab of hosts and reports the error: Quick stats on hostname is not up-to-date

Products

• VMware vCenter Server

Issue/Introduction

Symptoms:

• When connecting to VMware vCenter Server 5.5 or 6.x using the VMware vSphere Client or VMware vSphere Web Client, the Summary tab of the ESXi 5.5 or 6.x host shows a yellow warning.
   
• You see the error:
  
  Configuration issues. "Quick stats on hostname is not up-to-date"
  
   
• This issue does not occur if you connect directly to the ESXi host.

Environment

VMware vCenter Server 6.5.x
VMware vCenter Server 6.0.x
VMware vCenter Server 5.5.x

Resolution

This is a known issue in vCenter Server 5.5 and 6.x.

 

• This issue is resolved in VMware vCenter Server 5.5.0b, available at VMware Downloads. For more information, see the vCenter Server 5.5.0b Release Notes.
• This issue is resolved in VMware vCenter Server 6.0.0b, available at Customer Connect. For more information, see the vCenter Server 6.0.0b Release Notes.

 

To work around this issue, add these quickStats parameters to the Advanced Settings of vCenter Server:

• vpxd.quickStats.HostStatsCheck
• vpxd.quickStats.ConfigIssues

Note: Adding these parameters to vCenter Server does not affect future upgrades.

 

To add the quickStats parameters to the Advanced Settings of vCenter Server 6.7:

1. Connect to the vCenter Server using the vSphere Client and administrator credentials.
2. Select the vCenter in inventory > Configure > Advanced Settings to display the Advanced vCenter Server Settings
3. In the top right, select Edit Settings
4. Towards the bottom of the wizard, in the Name field, enter:

config.vpxd.quickStats.HostStatsCheck

 

5. In the Value field, enter:
   
   False
    
6. Click Add.
7. In the Name field, enter:
   
   config.vpxd.quickStats.ConfigIssues
    
8. In the Value field, enter:
   
   False
    
9. Click Add.
10. Click OK.
11. Restart the vCenter Server services. For more information, see:
    • Windows-based vCenter Server – How to stop, start, or restart vCenter Server 6.x services (2109881)
    • vCenter Server Appliance – Stopping, starting, or restarting VMware vCenter Server Appliance 6.x services (2109887)

To add the quickStats parameters to the Advanced Settings of vCenter Server 6.5:

1. Connect to the vCenter Server using the vSphere Client and administrator credentials.
2. Select Administration > vCenter Server Settings to display the vCenter Server Settings dialog box.
3. In the settings list, select Advanced Settings.
4. In the Key field, type a key.
5. In the Key field, enter this key:
   
   config.vpxd.quickStats.HostStatsCheck
    
6. In the Value field, enter:
   
   False
    
7. Click Add.
8. In the Key field, enter this key:
   
   config.vpxd.quickStats.ConfigIssues
    
9. In the Value field, enter:
   
   False
    
10. Click Add.
11. Click OK.
12. Restart the vCenter Server services. For more information, see:
     
    • Windows-based vCenter Server – How to stop, start, or restart vCenter Server 6.x services (2109881)
    • vCenter Server Appliance – Stopping, starting, or restarting VMware vCenter Server Appliance 6.x services (2109887)

 

To add the quickStats parameters to the Advanced Settings of vCenter Server 6.0:

1. Connect to the vCenter Server using the vSphere Client and administrator credentials.
2. Select Administration > vCenter Server Settings to display the vCenter Server Settings dialog box.
3. In the settings list, select Advanced Settings.
4. In the Key field, type a key.
5. In the Key field, enter this key:
   
   vpxd.quickStats.HostStatsCheck
    
6. In the Value field, enter:
   
   False
    
7. Click Add.
8. In the Key field, enter this key:
   
   vpxd.quickStats.ConfigIssues
    
9. In the Value field, enter:
   
   False
    
10. Click Add.
11. Click OK.
12. Restart the vCenter Server services. For more information, see:
     
    • Windows-based vCenter Server – How to stop, start, or restart vCenter Server 6.x services (2109881)
    • vCenter Server Appliance – Stopping, starting, or restarting VMware vCenter Server Appliance 6.x services (2109887)

 

To add the quickStats parameters to the Advanced Settings of vCenter Server 5.5:

1. In the vSphere Web Client, navigate to the vCenter Server instance.
2. Select the Manage tab.
3. Select Settings > Advanced Settings.
4. Click Edit.
5. In the Key field, enter this key:
   
   vpxd.quickStats.HostStatsCheck
    
6. In the Value field, enter:
   
   False
    
7. Click Add.
8. In the Key field, enter this key:
   
   vpxd.quickStats.ConfigIssues
    
9. In the Value field, enter:
   
   False
    
10. Click Add.
11. Click OK.
12. Restart the vCenter Server services. For more information, see:
     
    • Windows-based vCenter Server – Stopping, starting, or restarting vCenter services (1003895)
    • vCenter Server Appliance – Stopping, starting, or restarting vCenter Server Appliance services (2054085)

To work around this issue in the event that vSphere Web Client is inaccessible, add these quickStats parameters to the vpxd.cfg file:

• <HostStatsCheck>false</HostStatsCheck>
• <ConfigIssues>false</ConfigIssues>

To add the quickStats parameters to the vpxd.cfg file:

1. Back up the existing vpxd.cfg file. Do not skip this step.
2. Open the the vpxd.cfg file using a text editor. For more information on using VI editor, see Editing files on an ESX host using vi or nano (1020302).
   
   By default, the vpxd.cfg file is located at:
3. • Windows-based vCenter Server – C:\ProgramData\VMware\VMware VirtualCenter\
   • vCenter Server Appliance – /etc/vmware-vpx/
      
4. Add these entries between the <vpxd>...</vpxd> tags:
   
   <vpxd>
   ...
   <quickStats>
   <HostStatsCheck>false</HostStatsCheck>
   <ConfigIssues>false</ConfigIssues>
   </quickStats>
   ...
   </vpxd>
    
5. Save and close the vpxd.cfg file.
6. Restart the vCenter Server services. For more information, see:
   • Windows-based vCenter Server – Stopping, starting, or restarting vCenter services (1003895)
   • vCenter Server Appliance – Stopping, starting, or restarting vCenter Server Appliance services (2054085)

Note: In rare cases a prefix "config" in the key string need to be added with false value to shown as below:

config.vpxd.quickStats.HostStatsCheck = False

config.vpxd.quickStats.ConfigIssues = False

Additional Information

 

Restarting the Management agents in ESXi
How to stop, start, or restart vCenter Server services
Editing files on an ESX host using vi or nano
How to stop, start, or restart vCenter Server Appliance 5.x services
vCenter Server 5.5 和 6.x 在主机的“摘要”选项卡中显示一条黄色警告，并报告以下错误：主机名上的快速统计信息不是最新内容 (Quick stats on hostname is not up-to-date)
vCenter Server 5.5 および 6.x でホストの [サマリ] タブに黄色い警告が表示されて次のエラーが報告される：ホスト名のクイック統計が最新ではありません (Quick stats on hostname is not up-to-date)
How to stop, start, or restart vCenter Server 6.x services
Stopping, starting, or restarting VMware vCenter Server Appliance 6.x services
O vCenter Server 5.5 e 6.0 exibem um aviso amarelo na guia Summary dos hosts e informa o erro: Quick stats on hostname is not up-to-date
vCenter Server 5.5 y 6.0 muestran una advertencia amarilla en la pestaña Summary de los hosts e informan sobre el error: Quick stats on hostname is not up-to-date