Deploying vShield Edge Gateway fails with the error: VSM response error (10105) Failed to publish configuration on vShield Edge. Operation failed on VC.

Products

• VMware Cloud Director
• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• Cannot deploy, redeploy, or configure a vShield Edge Gateway
• Deploying, redeploying, or configuring a vShield Edge Gateway fails
• You see the error:
  
  VSM response error (10105): Failed to publish configuration on vShield Edge. Operation failed on VC.
  
  Cannot redeploy edge gateway <EDGE_NAME> (urn:uuid:<EDGE_UUID>)
  com.vmware.vcloud.fabric.nsm.error.VsmException: VSM response error (10105): Failed to publish configuration on vShield Edge. Operation failed on VC. For more details, refer to the rootCauseString or the VC logs (The name 'vse-<EDGE_NAME> (<EDGE_UUID>)-0' already exists.)

Environment

VMware vShield Manager 5.1.x
VMware Cloud Director 5.1.x

Cause

This issue occurs if vShield Manager is not in sync with vCenter Server and vCloud Director.

Resolution

To resolve this issue, ensure that your vShield Manager is in sync with vCloud Director and vCenter Server.

 

To ensure that your vShield Manager is in sync with vCloud Director and vCenter Server:
 

1. Restart the VMware vCenter Inventory Service.
2. Restart the vSphere Profile-Driven Storage Service.
3. Restart the VMware VirtualCenter Server service.
4. Log in to vCenter Server to verify if the services are running.
5. Reboot the vShield Manager server.
6. Log in to vShield Manager using the user interface.
7. Try to connect to vCenter Server and verify if the connection works.
8. Restart the vCloud Director service using this command:
   
   service vmware-vcd restart
    
9. Log in to vCloud Director.
10. Reconnect to vCenter Server and verify if the connection is successful.
11. Right-click vCenter Server and click Refresh Storage Profile.
12. Redeploy your vShield Edge Gateway.
13. Redeploy the vAPPs/virtual machines.

Note: If your problem still exists after trying the steps in this article, please file a support request with VMware Support and note this KB Article ID in the Problem Description. For more information, see How to Submit a Support Request.

Additional Information

vShield Edge Gateway のデプロイが失敗し、次のエラーが表示される。VSM 応答エラー (10105): vShield Edge の構成を発行できませんでした。VC で操作に失敗しました。
部署 vShield Edge 网关失败并显示以下错误：VSM 响应错误 (10105) 无法在 vShield Edge 上发布配置。VC 上的操作失败 (VSM response error (10105) Failed to publish configuration on vShield Edge. Operation failed on VC)。