Location of vSphere Web Client 5.x service logs
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Location of vSphere Web Client 5.x service logs

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Article ID: 336375

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Updated On:

Products

VMware vCenter Server VMware vSphere ESXi

Issue/Introduction

This article provides the default location of the VMware vSphere Web Client service log files in vSphere 5.x.

For vSphere Web Client 6.0, see Location of VMware vCenter Server 6.0 log files (2110014).


Environment

VMware vCenter Server 5.5.x
VMware vSphere ESXi 5.5
VMware vSphere ESXi 5.1
VMware vSphere ESXi 5.0
VMware vSphere Web Client 5.5.x
VMware vSphere Web Client 5.1.x
VMware vSphere Web Client 5.0.x
VMware vCenter Server 5.0.x

Resolution

For vSphere 5.0, all the logs for the vSphere Web Client service are located at:

  • Windows: C:\Program Files\VMware\Infrastructure\vSphere Web Client\DMServer\serviceability\
  • Linux: /usr/lib/vmware-vsphere-client/server/serviceability/

For vSphere 5.1, all the logs for the vSphere Web Client service are located at:

  • Windows: C:\ProgramData\VMware\vSphere Web Client\serviceability\
  • Linux: /var/log/vmware/vsphere-client/serviceability/

For vSphere 5.5, all the logs for the vSphere Web Client service are located at:

  • Windows: C:\ProgramData\VMware\vSphere Web Client\serviceability\
  • Linux: /var/log/vmware/vsphere-client/

vSphere Web Client logs are grouped by component and purpose:

  • logs\vsphere_client_virgo.log - The main vSphere Web Client log, consisting of all communication between underlying Flex endpoint connections, internal tasks and events
  • logs\access\localhost_access_log. date.txt – Individual HTTP requests from the Web browser
  • logs\virgo-server\log.log - Information about plug-in bundle communication
  • eventlogs/eventlog.log – Time stamps of startup and shutdown of the vSphere Web Client service
  • Additional log files:

    • C:\ProgramData\VMware\vSphere Web Client\Logs\vim-ngc-install.log – Consists of information about the installation of the vSphere Web Client including computer name, Operating System revision, the date of installation and the number of revisions that have been installed/upgraded on the system
    • C:\ProgramData\VMware\vSphere Web Client\Logs\wrapper.log – Provides information about the state of the Java runtime environment.
Note: The preceding logs represented rotate to a new log file after a size limit or a service restart and in some cases it is compressed.

For vSphere 5.1 and 5.5, to collect the vSphere Web Client logs, navigate to Start > All Programs > VMware > Generate vSphere Web Client Log Bundle.

Note: The vSphere Web Client uses VMware APIs to access the vCenter Server. Details for actions taken within the client are logged by the vCenter Server. For more information, see Location of vCenter Server log files (1021804).


Additional Information

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Location of vCenter Server log files
Troubleshooting the vSphere 5.x Web Client
VMware vSphere Web Client で CompositeException のエラーが表示される
vSphere Web Client サービス ログの場所
vSphere Web Client 服务日志的位置
Location of VMware vCenter Server 6.0 log files