Installing VMware Workstation or VMware Tools fails with the error: 1327 or 1606
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Installing VMware Workstation or VMware Tools fails with the error: 1327 or 1606


Article ID: 308506


Updated On:


VMware VMware Desktop Hypervisor VMware vSphere ESXi


  • Installing VMware Workstation fails during this message:

    computing space requirements
  • Installing VMware Tools fails
  • You see one of these errors:
    • Error 1327: Invalid Drive (X)

      where X is a drive letter that is visibly not in use
    • Error 1606: Could Not Access Network Location \\<host>\users\administrator\my documents
    • Error cannot access //vmware/shared ../...., vmware-fusion


This issue can be caused by:

  • Disconnected network drives
  • Incorrect or nonexistent mapping of shell folders


Ensure you are logged in to the virtual machine as the local administrator when attempting to install VMware Tools. If the issue persists, continue with the following information.
If the network drive in the error is disconnected, remove it or reconnect it to proceed with the installation. To remove the drive:
  1. Open My Computer.
  2. Right-click the network drive and select Remove.

Otherwise, the mapping of one or more shell folders is incorrect. To correct the mapping:

Note: This procedure modifies the Windows registry. Before making any registry modifications, ensure that you have a current and valid backup of the registry and the virtual machine. For more information on backing up and restoring the registry, see the Microsoft article 136393.

  1. Open the Registry Editor:
    • Windows XP: Go to Start > Run, type regedit, and click OK.
    • Windows Vista/7: Go to Start > All Programs > Accessories > Run, type regedit, and click OK.
    • Window 8: Keep the Windows Key pressed on the keyboard and then press R key to open Run prompt. Type regedit, and click OK
  2. Navigate to these two locations:
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  3. Make sure that you see these values (among others). Update these entries, if they have a different data value:

    Windows XP / Server 2003
    NameData value
    My Music%USERPROFILE%\My Documents\My Music
    My Pictures%USERPROFILE%\My Documents\My Pictures
    Personal%USERPROFILE%\My Documents

    Windows Vista / 7 / Server 2008 / 8
    NameData value
    My Music%USERPROFILE%\Music
    My Pictures%USERPROFILE%\Pictures

Additional Information

Note: The preceding links were correct as of October 20, 2014. If you find a link is broken, provide feedback and a VMware employee will update the link.

安装 VMware Workstation 或 VMware Tools 失败,并出现以下错误:1327 或 1606
VMware Workstation または VMware Tools のインストールが次のエラーで失敗する: 1327 または 1606