CA Service Desk Manager (SDM): Assessment for PHP Remote Code Execution Vulnerabilities (CVE-2026-109618 & CVE-2026-109619)

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

This KB article addresses inquiries regarding CA Service Desk Manager's (SDM) exposure to the critical PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619) detailed in CERT-EU Security Advisory 2026-018.

Environment

CA Service Desk Manager 17.x

Resolution

CA Service Desk Manager (SDM) is NOT vulnerable to CVE-2026-109618 or CVE-2026-109619.

No patch, configuration update or mitigation steps are required for CA Service Desk Manager (SDM) regarding these PHP advisories.