Gathering Guest Cluster(VKS) Support Bundle failed with "failed to verify certificate"

Products

• VMware vSphere Kubernetes Service

Issue/Introduction

Gathering Guest Cluster(VKS) Support Bundle by running "vks-support-bundler" attached to KB "Gathering Logs for vSphere with Tanzu" failed with "404 Not Found" as shown below.

 

could not get create support bundler user account ##CLUSTER_NAME##: unable to create govmomi client with vcIp: ##VCENTER_FQDN##, vcUname: [email protected], insecureFlag: false cacert :. Error: Post "https://##VCENTER_FQDN##/sdk": tls: failed to verify certificate: x509: certificate signed by unknown authority 

Environment

VMware vSphere 8.0 with Tanzu

Cause

The command was executed without the -i (or --insecure) option. As a result, the command attempted to verify the vCenter Server's TLS certificate and failed because the certificate is not trusted by the client

Resolution

Re-run the command with the -i option.

Additional Information

Japanese version: クラスタ (VKS) サポートバンドルの取得が "failed to verify certificate" で失敗する