Executing a status check command immediately after an Aria Automation Orchestrator update fails with the "Could not load plugin metadata from pluginsVersionData" error

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When executing a status check command (e.g., vracli vro info) immediately after an update or appliance reboot of Aria Automation Orchestrator, the following error message is output and the process fails:

Could not load plugin metadata from pluginsVersionData

Environment

VMware Aria Automation Orchestrator 8.x

Cause

This issue occurs when a CLI command is executed before the startup and initialization of the internal Kubernetes pods are complete following an appliance reboot. 
If the system information retrieval process is executed while dependent services are not fully started, it fails to load the plugin metadata and terminates with an error.

Note: For reboots associated with an update, it may take 1 hour or more for all components to complete their startup sequence.

Resolution

Wait until the system initialization is complete and all services are in a running state.

1. Connect to the Aria Automation Orchestrator appliance via SSH and log in as the root user.
   
   
2. Execute the following command to check the status of each pod in the prelude namespace:
   
   kubectl -n prelude get pods

Example:
   
   # kubectl -n prelude get pods
NAME                                    READY   STATUS    RESTARTS   AGE
contour-contour-#########-#####         1/1     Running   0          MmSSs
contour-envoy-#####                     2/2     Running   0          MmSSs
orchestration-ui-app-##########-#####   1/1     Running   0          MmSSs
postgres-0                              1/1     Running   0          MmSSs
proxy-service-##########-#####          1/1     Running   0          MmSSs
vco-app-##########-#####                2/2     Running   0          MmSSs
   
   
3. Wait until the STATUS of all pods becomes Running.
   
   
4. After confirming that all pods are in the Running state, execute the intended command (e.g., vracli vro info) again to verify that it processes successfully.

Additional Information

Aria Automation Orchestrator のアップデート直後にステータス確認コマンドを実行すると「Could not load plugin metadata from pluginsVersionData」エラーで失敗する (432707)