Unable to download bundles to Offline Depot Using VCF Download Tool

Products

• VMware SDDC Manager / VCF Installer

Issue/Introduction

VMware Cloud Foundation (VCF) administrators may experience a failure when attempting to download bundles to the offline depot.

The VCF Download Tool generates the following signature verification error:

ERROR: Error while verifying signature using trusted sig cert file located at /opt/obtu/conf/lcm_bundle_trusted_sig.cert for product version catalog file /var/www/html/PROD/metadata/productVersionCatalog/v1/productVersionCatalog.json.

REMEDY: Please make sure you have correct trusted sig cert file at /opt/obtu/conf/lcm_bundle_trusted_sig.cert

Environment

VMware Cloud Foundation 9.x

Cause

This issue is caused by a signature file mismatch when utilizing the VCF Download Tool, which prevents successful verification of the product version catalog.

Resolution

Rename the mismatched product version catalog and signature files to force the system to generate new files during the next download attempt. Execute the following commands:

• mv /nfs/vmware/vcf/nfs-mount/bundle/depot/local/tmpDir/productVersionCatalog.json /nfs/vmware/vcf/nfs-mount/bundle/depot/local/tmpDir/OLD.productVersionCatalog.json.OLD
• mv /nfs/vmware/vcf/nfs-mount/bundle/depot/local/tmpDir/productVersionCatalog.sig /nfs/vmware/vcf/nfs-mount/bundle/depot/local/tmpDir/OLD.productVersionCatalog.sig.OLD