SFTP Configuration for VMware cloud foundation automation (VCFA) fails with error code LCMVMSP10035

Products

• VCF Operations

Issue/Introduction

• When attempting to configure the SFTP server in VCF Operations under Fleet Management → Lifecycle → Settings → Backup & Restore → SFTP Settings, the configuration task fails with the following error message:
  
  Error Code: LCMVMSP10035
Synthetic checker on the application platform failed.
Synthetic check failed. Please refer to Broadcom Knowledge Base Article https://knowledge.broadcom.com/external/article/389510 for remediation details.,"platform-vmsp-platform-backup : failed to read directory: file does not exist"
  
  

Environment

VCF Operations 9.0
VCF Automation 9.0

Cause

This issue occurs when an incorrect SFTP backup directory path or folder name is provided during the SFTP server configuration. The system is unable to locate the specified directory, which results in the validation and configuration failure.

Resolution

To resolve this issue:

1. Verify the SFTP backup directory path or folder name configured in the SFTP server.

2. Update the configuration in VCF Operations → Fleet Management → Lifecycle → Settings → Backup & Restore → SFTP Settings with the correct directory path.

3. Re-run the configuration task and confirm that it completes successfully without errors.

Additional Information

VMware Cloud Foundation Automation (VCFA) の SFTP設定がエラーコード LCMVMSP10035 で失敗する