Failed to apply patch in Endpoint Detection and Response. Prepatch Error code: 254

Products

• Endpoint Detection and Response

Issue/Introduction

In Symantec Endpoint Detection and Response (EDR), "patch list" command shows timeout . Prepatch Error code: 254

The proxy server configured in EDR GUI is the same with the one used when running "status_check".

Proxy shows reachable

Environment

EDR 4.9, 4.10

Cause

Proxy configuration

Resolution

Please contact Technical support for further assistance.