"Path Search and Intent Verification may not be Available for Some Devices" in Network Map of VCF Operations for Networks

Products

• VCF Operations for Networks

Issue/Introduction

Alert notification in VCF Operations for Networks, Network Map showing some devices are not processing data. You will also see devices being unhealthy.

 

 

NOTE:  VCF Operations for Networks was formerly named Aria Operations for Networks (AON), and prior to that was named vRealize Network Insight (vRNI).

 

Environment

VCF Operations for Networks

Cause

Click on the number shown (in this example, the "39 devices") in the alert and it will bring up all the devices that are having issues.

 

 

 

We have documented some product integrations where VCF Operations for Networks does NOT support the Network Map feature for those devices.

If the devices are Cisco ACI devices, then ask your Cisco support representative to confirm whether or not the devices are in a single APIC cluster (Multi-Pod) or multiple APIC clusters (Multi-Site).  

Cisco ACI Switches in Multi Pod or Multi Site mode are not supported by VCF Operations for Networks.

 

Resolution

Please ensure that your device(s) are listed at this reference:  

Supported Products and Versions

Additional Information

 

Please check this reference for features that are not supported for Cisco ACI:  Add Cisco ACI

Please check this similar KB if you do NOT have Cisco ACI multi site or multi pod mode. 

Network Path is Unknown in Aria Operations for Networks