Configure Email Security.cloud to allow relaying of outbound emails from hosted email services.

Products

• Email Security.cloud

Issue/Introduction

You want to route emails from a 3rd party service via Email Security.cloud service to utilize the scanning features of the service.

Resolution

You may want to route outbound email from hosted email services or SaaS providers through Email Security.cloud to take advantage of features such as email scanning, data protection rules, encryption, and traceability. This configuration is optional but recommended. To enable outbound relaying, follow the steps below in both Email Security.cloud and your hosted provider’s configuration. These steps are necessary to ensure successful delivery and to prevent emails from being blocked. 

 

Step 1. Register your sending domain

This step applies to all providers. You must register the domain you will use as the sender. It must be a domain you own; shared domains or subdomains owned by providers (for example, acme.salesforce.com) are not supported. For detailed instructions, refer to the product documentation: Manage your organization’s domains.

 

Step 2. Configure outbound routes

Add an outbound route for your hosted provider by selecting it from the available list in ClientNet. For instructions, refer to the product documentation:  Manage your outbound email routes

Step 3. Configure the hosted email service

Follow the steps for your specific hosted email or SaaS service provider.

 

Microsoft O365

 

https://knowledge.broadcom.com/external/article/178795/configure-microsoft-office-365-and-email.html

 

Google Workspace

 

https://knowledge.broadcom.com/external/article/179160/integrate-google-workspaceformerly-g-sui.html

 

ServiceNow

 

https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/notification/task/t_ConfigureAnEmailAccount.html

Salesforce

 

Account Engagement : Add and Verify a Domain for Email Sending