vSphere UI Health Alarm is triggered frequently in the vCenter
Article ID: 394827
Updated On:
Products
Issue/Introduction
vSphere UI Health Alarm is triggered frequently in the vCenter
Environment
VMware vCenter Server 7.x
VMware vCenter Server 8.x
Cause
The alarm triggers when the heap memory allocated to the vSphere-UI process exceeds the warning threshold.
This can be validated in the vSphere-UI logs if the below events are found.
/var/log/vmware/vsphere-ui/logs/vsphere_client_virgo.log
[YYYY-MM-DDThh:mm:ss.zzzZ] [WARN ] health-status-84 com.vmware.vise.vim.cm.healthstatus.AppServerHealthService Memory usage: used=650,119,584; max=708,698,368; percentage=91.73431369%. Status: YELLOW[YYYY-MM-DDThh:mm:ss.zzzZ] [WARN ] health-status-84 com.vmware.vise.vim.cm.healthstatus.AppServerHealthService Memory usage: used=652,054,488; max=708,698,368; percentage=92.00733591%. Status: YELLOW[YYYY-MM-DDThh:mm:ss.zzzZ] [WARN ] health-status-84 com.vmware.vise.vim.cm.healthstatus.AppServerHealthService Memory usage: used=652,212,576; max=708,698,368; percentage=92.02964272%. Status: YELLOW[YYYY-MM-DDThh:mm:ss.zzzZ] [WARN ] health-status-84 com.vmware.vise.vim.cm.healthstatus.AppServerHealthService Memory usage: used=654,812,680; max=708,698,368; percentage=92.39652715%. Status: YELLOW[YYYY-MM-DDThh:mm:ss.zzzZ] [WARN ] health-status-84 com.vmware.vise.vim.cm.healthstatus.AppServerHealthService Memory usage: used=657,052,616; max=708,698,368; percentage=92.71259053%. Status: YELLOW[YYYY-MM-DDThh:mm:ss.zzzZ] [WARN ] health-status-84 com.vmware.vise.vim.cm.healthstatus.AppServerHealthService Memory usage: used=658,848,896; max=708,698,368; percentage=92.96605238%. Status: YELLOW
Resolution
Add additional heap memory (500MB) to the vSphere UI process by following the KB Manually increasing the heap memory of components in vCenter Server 7.x and 8.x
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