Can a Direct Download Link be Provided for an Air-gapped Server?

Products

• Carbon Black EDR

Issue/Introduction

Can a direct download link be provided to install or upgrade the EDR server without setting up a yum cache server with internet access?

Environment

• Carbon Black EDR Server: All versions

Resolution

No, an air-gapped setup requires a caching server on the same OS version be stood up in your environment to download the necessary package dependencies required by the product. 

Additional Information

• Create the OS and Carbon Black Yum Cache
  • Important: You must install the same OS on the caching server as you install on the Carbon Black EDR production server. RHEL and CentOS Yum require unique packages for each OS type and version. Any difference in the caching server OS build and the production OS build result in a high probability of failure.
• How to Perform an Offline Air-Gapped Server Installation or Upgrade
• If an internet facing machine is not possible in your environment, please reach out about Professional Services to assist with setting up a similar server to provide a yum cache file.