uCMDB connector log file missing after migration from catalyst to ifw

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

After migrating the uCMDB connector from catalyst to IFW, the HPUCMDB_Connector.log at SOI_HOME\log is missing.

Environment

SOI 4.2.x

Resolution

Modify log4j_IFW file and add the following lines:

 

Modify ---Add with Logger tags 
<Logger name="com.ca.usm.ucf.hpucmdb" level="INFO" additivity="false">
            <AppenderRef ref="HPUCMDB"/>
        </Logger>

 

--- Add with Rolling File tags----
<RollingFile name="HPUCMDB" fileName="${sys:IFW_HOME}/log/HPUCMDB_Connector.log" filePattern="${sys:IFW_HOME}/log/HPUCMDB_Connector-%i.log">
            <PatternLayout pattern="%d{yyyy-MM-dd HH:mm:ss,SSS} %p  [%t] %c{2} - %m. %n"/>
            <Policies>
                <SizeBasedTriggeringPolicy size="20MB"/>
            </Policies>
            <DefaultRolloverStrategy max="10"/>
        </RollingFile>

 

Once modified, restart the IFW service.