pgService backup files filling disk space leading to vIDM/Aria Automation instability

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• vIDM directory user's are unable to login
• Aria Automation is down

Environment

• Aria Automation 8.18.x
• VMware Identity Manager 3.3.7

Cause

When the VMware Identity Manager Cluster Auto-Recovery feature is active, it generates excessive pgservice.log.backup files in /var/log/pgService. This exhausts the available space in the root directory, may lead to a Postgres Service failure.

Resolution

Please create a valid Backup/Snapshot before deleting any files.

1. Manually delete old pgService.log.backup files in /var/log/pgService
2. Create a cron job using crontab for regular clean up:
   
   
   • Open the crontab editor with command: 

     crontab -e

   • add a new cronjob to remove backup files, below example removes *.backup files on the 1st day of every month at 3AM

     0 3 1 * * /usr/bin/rm -f /var/log/pgService/*.backup >/dev/null 2>&1

Additional Information

vIDM is down impacting Aria Automation availability. Postgres service is down on master VIDM node.