Editing virtual machine settings fails with the error: You cannot use the vSphere client to edit the settings of virtual machines of version 10 or higher

Products

• VMware vSphere ESXi
• VMware vCenter Server

Issue/Introduction

Symptoms:
When using the vSphere Client to edit a virtual machine with hardware version 10 through the vCenter Server or directly to the ESXi host prior to Update 2, you experience these symptoms:

• You are unable to edit the settings of a virtual machine on hardware version 10
• Prior to the vSphere Client or vCenter Server with build number 1993072, you cannot edit the settings of a virtual machine on hardware version 10
• You see the error:
  
  You cannot use the vSphere client to edit the settings of virtual machines of version 10 or higher. Use the vSphere Web Client to edit the settings of this virtual machine.

Cause

This issue occurs because editing the settings of a virtual machine running hardware version 10 is supported only with the vSphere Web Client 5.5 prior to vSphere 5.5 Update 2.

Resolution

This issue is resolved in the vSphere Client in vCenter Server 5.5 Update 2, available at VMware Downloads. For more information, see the Resolved Issues section in the vCenter Server 5.5 Update 2 Release Notes.

The vSphere Client can be downloaded separately at VMware-viclient-all-5.5.0-1993072.exe.

The following features are also available when using the vSphere Client.

• Increase RAM
• Decrease RAM
• Change network port group
• Remove devices
• Increase vCPU
• Decrease vCPU
• Mount ISO
• Increase disk space
• Set a limit
• Remove a limit
• Set a reservation
• Remove a reservation
• Edit advanced settings

Note: To work around this issue, on a release prior to vSphere 5.5 Update 2, you can use PowerCLI commands to edit the virtual machine settings.

Additional Information

• For more information, see Upgrading a virtual machine to the latest hardware version (1010675).
• For PowerCLI information, see the VMware vSphere 5.5 PowerCLI Cmdlets Reference guide and the vSphere PowerCLI Documentation.
• For more information on hardware version compatibility, see ESXi/ESX hosts and compatible virtual machine hardware versions list (2007240).

Upgrading a virtual machine to the latest hardware version (multiple versions)
ESXi/ESX hosts and compatible virtual machine hardware versions list
Installing the vSphere Web Client
次のエラーが表示されて、仮想マシンの設定の編集が失敗する：vSphere Client を使用してバージョン 10 以降の仮想マシンの設定を編集することはできません
编辑虚拟机设置失败并出现以下错误：无法使用 vSphere Client 编辑版本 10 或更高版本的虚拟机的设置