This article provides information on understanding and troubleshooting the vSphere Web client plug-in for VMware NSX for vSphere 6.x.
The VMware NSX plug-in consists of several plug-ins which provide the contents shown at the user interface (UI). This also bridge the user interface and NSX Manager. The separate plug-ins are packaged and compressed to a /home/secureall/secureall/sem/vsmext.zip file in NSX Manager. The vsmext.zip file also includes a plugin-package.xml file, which defines the deployment order of the plug-ins.
The plug-in package is downloaded and unzipped through the vSphere Web Client. Each plug-in is then deployed according to the sequence defined in the plugin-package.xml file.
VMware NSX for vSphere 6.2.x
VMware NSX for vSphere 6.3.x
VMware NSX for vSphere 6.1.x
If the above steps do not resolve this condition, collect the information outlined in Collecting Diagnostic Information.
vCenter 5.5.x |
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File/Folder Name |
Description |
Location |
|
|
|
Linux (Appliance) |
Windows |
vsphere_client_virgo.log |
vSphere web client logs |
/var/log/vmware/vsphere-client/logs/ |
C:\ProgramData\VMware\vSphere Web Client\serviceability\logs |
wrapper.log |
Java Service Wrapper (Tanuki) logs |
/var/log/vmware/vsphere-client/Logs/ |
C:\ProgramData\VMware\vSphere Web Client\Logs |
wrapper.conf |
Java Service Wrapper (Tanuki) configurations |
/usr/lib/vmware-vsphere-client/server/wrapper/conf/ |
C:\Program Files\Vmware\Infrastructure\vSphereWebClient\server\bin\service\conf |
com.vmware.vShieldManager-<NSX version> |
NSX Plugin download location |
/var/lib/vmware/vsphere-client/vc-packages/vsphere-client-serenity |
C:\ProgramData\VMware\vSphere Web Client\vc-packages\vsphere-client-serenity |
vCenter 6.x |
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File/Folder Name |
Description |
Location |
|
|
|
Linux |
Windows |
vsphere_client_virgo.log |
vSphere web client logs |
/var/log/vmware/vsphere-client/logs/ |
C:\ProgramData\VMware\vCenterServer\logs\vsphere-client\logs\vsphere_client_virgo.log |
wrapper.log |
Java Service Wrapper (Tanuki) logs |
/var/log/vmware/vsphere-client/logs/ |
C:\ProgramData\VMware\vCenterServer\logs\vsphere-client\wrapper.log |
wrapper.conf |
Java Service Wrapper (Tanuki) configurations |
/usr/lib/vmware-vsphere-client/server/wrapper/conf/ |
|
com.vmware.vShieldManager-<NSX version> |
NSX Plugin download location |
/etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity/ |
C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages\vsphere-client-serenity\ |
To restart the vSphere Web Client service:
To work around this issue, remove the NSX plug-in from its download location and restart the vSphere Web Client UI after collecting the information described in Collecting Diagnostic Information.
vCenter Server 5.5.x (Windows)
vCenter Server 6.x (Windows)
vCenter Server 5.5.x (VCVA)
vCenter Server 6.x. (VCVA)