Converting a virtual IDE disk to a virtual SCSI disk
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Converting a virtual IDE disk to a virtual SCSI disk

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Article ID: 302933

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Updated On:

Products

VMware VMware vCenter Server

Issue/Introduction

Symptoms:
  • Virtual machine contains an IDE virtual disk as the primary operating system bootable disk after conversion from physical source.
  • Virtual machine has an IDE virtual disk but the additional secondary virtual disks are SCSI with an LSI or Bus Logic controller.
  • Virtual machine fails to start with only a black screen after conversion with possible underscore. The primary disk is an IDE virtual disk but LSI or Bus Logic was selected during conversion.
  • After conversion using P2V, the virtual machine fails to start.
  • Virtual machines created after P2V fails to start between 95% and 99%.
  • After powering off a virtual machine, you are unable to increase the size of its hard disk(s) when the disk is not SCSI based.
  • Increasing the size of hard disk when the disk that is not SCSI based fails with the error:

    Failed to extend disk : The file specified is not a virtual disk


Environment

VMware vCenter Server 6.5.x
VMware vCenter Converter 4.1.x
VMware vCenter Converter Standalone 5.1.x
VMware vCenter Converter Standalone 4.3.x
VMware P2V Assistant
VMware vCenter Converter Standalone 5.0.x
VMware vCenter Server 6.7.x
VMware vCenter Server 6.0.x
VMware vCenter Converter Standalone 5.5.x
VMware vCenter Converter Standalone 4.0.x
VMware vCenter Converter 4.0.x
VMware vCenter Converter 4.2.x
VMware vCenter Converter Standalone 6.0.x

Cause

When converting a physical machine to a virtual machine using VMware Converter or vCenter Converter Enterprise, if an adapter type is not selected during the initial customization the resulting virtual machine may contain an IDE disk as the primary operating system disk.

Resolution

You must convert the IDE disk to SCSI to get the best performance. If the primary disk is an IDE virtual disk, the newly converted virtual machine may fail to start because the guest operating system does not support the driver.

Note: For some Windows and Linux operating system guests, the typical SCSI adapter types are the LSI Logic controllers.
 
In situations where you are manually changing an IDE disk to a SCSI disk that holds a Windows Operating system volume, you may need to repair the master boot record of the disk. For more information, see Repairing boot sector problems in Windows NT-based operating systems (1006556).

To convert the IDE disk to SCSI:
 
  1. Refer to the Avago/Broadcom to download the driver for LSI20320-R controller.
  2. Power off the virtual machine.
  3. From the Edit Settings menu for this virtual machine:
     
    • Go to Add > Hard Disk > Create New Virtual Disk.
    • Change the Capacity to 1 GB and click Next.
    • Ensure that the Virtual Device Node is set to SCSI.
    • Complete the wizard and select the New SCSI Controller.
    • If the current type is not LSI Logic Parallel Select Change Type, change the type to LSI Logic Parallel.
    • Click OK.
    • Choose the same controller as the adapter type, make sure the SCSI ID should read SCSI 0:0.
       
  4. Power on the virtual machine.
  5. Follow the Found New Hardware wizard or in the Windows device manager inside the Windows guest and select the unknown device.
  6. Right-click Update Driver and select the LSILogic SCSI controller driver downloaded earlier. This installs the drivers for the LSILogic SCSI controller inside the guest operating system.
  7. Power off the virtual machine.
  8. Locate the datastore path where the virtual machine resides.

    For example:

    # cd /vmfs/volumes/datastore_name/vm_name/
     
  9. From the ESX Service Console, open the primary disk (.vmdk) using the vi editor. For more information, see Editing files on an ESX host using vi or nano (1020302).

     
  10. Look for the line:

    ddb.adapterType = "ide"
     
  11. To change the adapter type to LSI Logic change the line to:

    ddb.adapterType = "lsilogic"

    To change the adapter type to Bus Logic change the line to:

    ddb.adapterType = "buslogic"

    In some instances the entry appears as ddb.adapterType = "legacyESX". In this case change the line to:

    ddb.adapterType = "lsilogic"
     
  12. Save the file.
  13. From VMware Infrastructure/vSphere Client:
     
    1. Click Edit Settings for the virtual machine.
    2. Select the IDE virtual disk.
    3. Choose to Remove the Disk from the virtual machine.
    4. Click OK.

      Caution: Do not choose delete from disk.
       
  14. From the Edit Settings menu for this virtual machine:
     
    1. Go to Add > Hard Disk > Use Existing Virtual Disk.
    2. Navigate to the location of the disk and select to add it into the virtual machine.
    3. Choose the same controller as in Step 9 as the adapter type. The SCSI ID should read SCSI 0:0.
       
  15. If a CDROM device exists in the virtual machine it may need to have the IDE channel adjusted from IDE 0:1 to IDE 0:0. If this option is greyed out, remove the CD-ROM from the virtual machine and add it back. This sets it to IDE 0:0.

 


Workaround:
For Windows 2008 R2, you may try and skip Steps #1, 5, and 6.

If you are unable to power on the VM after changing the controller type and receive the below message, clone the .vmdk file using: vmkfstools -i diskname.vmdk -d zeroedthick diskname.vmdk
 
Failed to start the virtual machine.
Module DevicePowerOn power on failed.
Unable to create virtual SCSI device for scsi0:0, '/vmfs/volumes/DiskUUID/virtualmachinefolder/virtulmachinename.vmdk'
Failed to open disk scsi0:0: Unsupported or invalid disk type 7. Ensure that the disk has been imported.


Additional Information

In some cases, a primary operating system virtual disk is set up as IDE while the additional virtual disks are set up as LSI or BusLogic SCSI disks. In this situation, after editing the IDE disk adapter type and removing the disk from the virtual machine in Edit Settings, you must change the SCSI channel for the secondary disks to free up SCSI 0:0 for the main operating system disk.
 
Change the SCSI 0:0 disk to SCSI 0:1, then when you add the primary operating system disk back into the virtual machine with the new LSI Logic adapter type, you can select SCSI 0:0 for the disk.

When using LSI Logic SCSI controllers in the Windows XP virtual machine, ensure to download and install the appropriate LSI driver before proceeding. For more information on downloading and installing LSI Logic SCSI drivers, see Storage Drivers for ESX 3.5.x and Microsoft Windows XP When Using the VMware LSI Logic Storage Adapter (1007035).
 
Target virtual machines that were converted to ESX 4.0 or ESXi 4.0 hosts using volume-based cloning fail to start up if they contain IDE disks. For more information, see the VMware vCenter Converter Standalone 4.0.1 Release Notes.
Repairing boot sector problems in Windows NT-based operating systems
Storage Drivers for ESX 3.5.x and Microsoft Windows XP when using the VMware LSI Logic Storage Adapter
Editing files on an ESX host using vi or nano
Convertendo um disco IDE virtual em um disco virtual SCSI
Convertir un disco virtual IDE en un disco virtual SCSI
仮想 IDE ディスクの仮想 SCSI ディスクへの変換
将虚拟 IDE 磁盘转换为虚拟 SCSI 磁盘