How To Collect Sensor Performance Logs (Windows)
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How To Collect Sensor Performance Logs (Windows)

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Article ID: 292595

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

To collect diagnostics for performance related sensor issues

Environment

  • Carbon Black Cloud Sensor: All Supported Versions
  • Microsoft Windows: All supported versions

Resolution

Prerequisites 
Ensure troubleshooting steps and information requests documented in KB How to Troubleshoot Sensor Performance Issues have been completed 

Option 1 (Preferred) 

Option 2

Additional Information