Collect Carbon Black Cloud Sensor Performance Logs
Article ID: 292595
Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
To collect diagnostics for performance related sensor issues
Environment
- Carbon Black Cloud Sensor: All Supported Versions
- Microsoft Windows: All supported versions
- macOS: All Supported Versions
- Linux: All Supported Versions
Resolution
Prerequisites
Ensure troubleshooting steps and information requests documented in KB How to Troubleshoot Sensor Performance Issues have been completed
Windows
Option 1 (Preferred)
Option 2
macOS
Collect Sensor Performance Logs For the MacOS Sensor
Linux
Collect Sensor Performance Logs For the Linux Sensor
Feedback
Yes
No
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