Check the Manifest Version and Find ManifestDownloadFailure / ContentDownloadFailure Alarms
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Article ID: 291993
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
To check on the current revision of dynamic detection and prevention features (management content manifests) and the last date and time it was updated for a given Sensor.
Environment
Carbon Black Cloud Sensor: All Supported Versions
Microsoft Windows: All Supported Versions
macOS: All Supported Versions
Linux: All Supported Versions
Resolution
Windows
Checking the Version
Launch an administrative command prompt
Run Command:
"C:\Program Files\Confer\RepCLI.exe" status | findstr Manifest
Output will show version/revision in use. Example:
If the same 'repcli status' command output from the above will return 'ManifestDownloadFailure' the Sensor is or was having issues downloading data from the content management service (content.carbonblack.io)
If the <Number> in the output does not increase on subsequent checks, the Sensor is not having ongoing problems with downloading content manifests
If the <Number> in the output does increase on subsequent checks, the Sensor is having ongoing problems with downloading content manifests and actions should be taken to allow communications to content.carbonblack.io