You need at least one Cipher suite to match in order to complete the TLS handshake. If they do not, you have two options
Enable a matching cipher suite on the endpoints. How to do this may be different between OS version, please see OS documentation for how to enable a specific Cipher per your OS and Version
On-Prem EDR defaults to an /etc/cb/cb.conf configurartion of 'UseIncreasedSecurityCiphers = true' and 'UseWeakCBCSecurityCiphers = false' which only has the following 5 ciphers enabled:
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (secp256r1)
TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (dh 2048)
TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (secp256r1)
TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 (dh 2048)
TLS_RSA_WITH_AES_128_GCM_SHA256 (rsa 2048)
Hosted EDR uses the following cipher suites to accommodate endpoints on older OS's: