Supported Agent and Server Upgrade Paths

Products

• Carbon Black App Control

Issue/Introduction

Supported upgrade paths for the Agent and Server software.

Environment

• App Control Server: All Supported Versions
• App Control Agent: All Supported Versions

Resolution

Server Upgrade Paths:

• 8.x > 8.10.x+
• 7.x > 8.1.4 > 8.10.x+

Agent Upgrade Paths:

• 8.1.x > 8.9.x+
• 8.0.x > 8.7.8 > 8.9.x+

Note: Open a case with Support to request access to Server version 8.1.4 or Agent version 8.7.8 if needed

Additional Information

Note: Server versions were tested and verified to be backward compatible with older Agent versions, but older Server versions are not verified to be compatible with newer Agent versions.

• Newer Agent versions will still communicate with older Server versions (and vice versa).
  
  • Agent features that require a specific Server version will not work until the Server is upgraded. Examples:
    • Windows Agent 8.9.0: Process Hollowing Protection requires Rules Installer 1.20+
    • macOS Agent 8.9.0: Trusted Publisher support requires Server 8.9.4+
    • Linux Agent 8.7.14: RHEL 9.0+ also requires Server 8.9.0+
  • It is recommended to review the Release Notes for relevant versions prior to upgrade.
  • It is recommended to regularly upgrade the Server and Agent to maintain parity and take advantage of enhancements.
• Unsupported Server Upgrade Paths:
  • 7.x > 8.5.0+ (Requires upgrade to Server 8.1.4 first.)
• Unsupported Agent Upgrade Paths:
  • 7.x > 8.8.x (Upgrade to 8.7.8 first, then 8.9.x or later release)
  • 8.0.x > 8.9.x (Upgrade to 8.7.8 first, then 8.9.x or later release)