Gather logs for macOS Sensor version 6.1.3 and lower
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Gather logs for macOS Sensor version 6.1.3 and lower

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Article ID: 289787

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

How to collect logs and other diagnostics for the EDR macOS Sensor 6.1.3 and lower.

Environment

  • EDR macOS Sensor: 6.1.3 and lower
  • Apple macOS: All Supported Versions

Resolution

  1. From a command line, execute:
sudo /Applications/CarbonBlack/sensordiag.sh

Additional Information

  • The resulting file will be generated in the current working directory.
  • Resulting filename format:  sensordiag_(hostname)_(date).tgz