Enable Trusted Communication Certificates Panel
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Enable Trusted Communication Certificates Panel


Article ID: 286630


Updated On:


Carbon Black App Control (formerly Cb Protection)


To enable the "Trusted Communication Certificates" panel in Administration (Gear Icon) > System Configuration > Security


  • App Control Server: 8.7.0+
  • Windows Agent: 8.7.0+
  • macOS Agent 8.9.2+


This feature should automatically enable once the following conditions are met:

  • App Control Server is upgraded to version 8.7.0 or higher.
  • One of the following Host Package Installer versions has been installed:
    • Windows Agent 8.7.0 or higher
    • macOS Agent 8.9.2 or higher

If the feature has not been enabled, and these conditions have been met, manually enable it by doing the following:

  1. Log in to the Console and navigate to: https://ServerAddress/shepherd_config.php
  2. Locate the Property: DisplayCommunicationKeyConfig
  3. Change its value to true
  4. Press the Change button to confirm

Additional Information

In most situations this Property is automatically enabled after upgrading to Server version 8.7.0+