Silently Uninstall Sensor on a Windows Machine

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

How to silently uninstall the EDR Sensor on a Windows machine

Environment

• EDR: All Versions
• Microsoft Windows: All Supported Versions

Resolution

1. Open an elevated command prompt window.
2. Ensure the current working directory is not in the installed sensor's path by running cd c:\ 
3. Then run: 

   %WINDIR%\CarbonBlack\uninst.exe /S

Additional Information

• If the EDR Sensor won't uninstall or is reinstalling automatically, another program is causing this to happen.
• If there is no uninst.exe on a system it can be moved from another system but should be the same version as the version of the sensor installed.
• If the App Control agent is installed on the system, some App Control settings could be conflicting.