What is the upgrade plan to follow to do an upgrade of Virtual Appliance?

Products

• CA Identity Suite

Issue/Introduction

What is the upgrade plan to follow to do an upgrade of Virtual Appliance?

Environment

Virtual Appliance 14.5

Resolution

Supported Upgrade Paths

Symantec IGA supports upgrades ONLY from release 14.4 or 14.4.x to 14.5. Clients on releases prior to 14.4, must upgrade to 14.4 first before they can upgrade to 14.5.

 

Upgrade Prerequisites

Backups
Please take a full backup of the databases/schemas used by Identity Manager, Identity Governance,

Upgrade Overview

This discusses how vApp performs the upgrade and considerations if in a cluster.  This also discusses how each component is upgraded and the "patch_vapp" command from within your session.

Performing the Virtual Appliance Upgrade

 

 

When the Provisioning Server domain is different from the domain that comes by default - "im" (Should be asked about the client environment but not always needed)

 

Deployments with Custom Provisioning Server Domain (Migrated Environments)

 

 

Confirmation

Post upgrade, ensure that all services have started. You can examine the status of a service in the Virtual Appliance dashboard. If services have not started, start them manually.

List of start command aliases below depending on what components have been installed and used:

start_dxserver

 

Starts all Symantec Directory DSAs.

 

Note: 

If all Symantec Directory DSAs are started, the monitor will not display per-DSA status. Instead, it displays "[OK] All DSAs are started".

 

start_ig

 

Starts Identity Governance application.

start_im

 

Starts Identity Manager application.

 

start_ip

 

Starts Identity Portal application.

 

start_jcs

 

Starts the Connector Server.

 

start_oracle

 

Starts the internal Oracle 11g Express database (if deployed).

 

start_ps

 

Starts the Provisioning Server.