AppNeta - Provisioning AppNeta monitoring point with AUTH.CONFIG + NIS.CONFIG files

Products

• AppNeta

Issue/Introduction

In AppNeta EMP version 14.1 and newer, several fields that need to completed for a monitoring point to connect correctly.  This normally occurs during initial setup where the device i provisioned with a USB stick or other method.

However there are circumstances where the information might be missing and and the appliance needs to be provisioned once again.  

The NIS Addresses, Endpoints, Device Key, Tennant ID and Site Key are all requirements for Monitoring Point connectivity to the SaaS portal:

 

 

 

 

Cause

You can check the Web Admin, by clicking on:
Monitoring Point Settings ->  AppNeta Server

If only the Device Key appears populated, this is an indication that you need to attempt to Provision the appliance again, and in fact ALL values are likely missing.

 

Resolution

 

To create the required Provisioning information, you will require the MAC address from the monitoring points Eth0.  *Note this step can be skipped for V35 virtual appliances.

1.  Log into the monitoring points WebUI and find the MAC address of Eth0. 

2.  Copy the MAC address.  Next log into the AppNeta SaaS portal.  Click the Gear Icon > Monitoring Points and choose Add Monitoring Point.

 

3.  In the Add Monitoring Points page, choose the organization and platform.  Use AppNeta Hardware for all physical appliances, or select your virtual appliance if that's what you're using.  
Look for the second section 'AppNeta Server Connect' and expand this.  For Hardware appliances, you'll need to paste the MAC address from Eth0 and click continue.  For virtual appliances, this step is not required.

 

4. You should then see the AppNeta NIS.config and Auth.config details for your organization:

5.  Click download file.  The Zip File can be extracted, and contains 3 files:

appneta-server-connect.yaml
auth.config 
nis.config 

 

6.  Log back into the monitoring points WebUI, and access the device's API to update the settings.  

7.  In the appliances API, look for the BATCH section.  Look for the POST /batch/ and expand and click the try it out button, then upload the appneta-server-connect.yaml file.

8. Click Execute to apply the settings.  You may be prompted for the username and password of the appliance to continue.

9.  Once applied, you can review the settings in the WebUI section again:

10.  Manually restart the monitoring point for the changes to take effect.

Additional Information

For more information, have a look at the instructions from TechDocs.