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Web Agent :: Apache : Login.fcc shows source code instead of the form

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Article ID: 98074

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

We're running Web Agent, the login pages are not working. Instead the
source code comes up in the browser.

I think that the content-type is not set in the response.

How can I fix this ?
 

Environment

Release: MSPJBO99000-12.52-Single Sign-On-Agent for JBoss-for MSP
Component:

Resolution

At first glance, there's a known issue when you upgrade the Web Agent 
which is running on Apache. 

- Check the configuration of the Apache server 
  and if you have AddHandler configuration, comment 
  them or remove them and restart Apache. 

  The AddHandler are usually : 

  AddHandler smformsauth-handler .fcc 
  AddHandler smsslformsauth-handler .sfcc 
  AddHandler smadvancedauth-handler .scc 
  AddHandler smcookieprovider-handler .ccc 

  Web Agent on Apache shows @username=%USER% @smretries=0 @smheaders=sm_sdomain from login.fcc 
  https://comm.support.ca.com/kb/web-agent-on-apache-shows-username-user-smretries-0-smheaders-sm-sdomain-from-login-fcc/KB000075015 

  Tech Tip : CA Single Sign-On : Web Agent on Apache shows @username=%USER% @smretries=0 @smheaders=sm_sdomain from login.fcc 
  https://communities.ca.com/thread/241795548-tech-tip-ca-single-sign-on-web-agent-on-apache-shows-usernameuser-smretries0-smheaderssmsdomain-from-loginfcc 

- If the .fcc page is customized, add to the ACO the Localization 
  parameter, and give it the value "no". 

  After Web Agent upgrade from 12SP3 to 12.52SP1, the .fcc page shows its code instead of the login page. 
  https://comm.support.ca.com/kb/after-web-agent-upgrade-from-12sp3-to-1252sp1-the-fcc-page-shows-its-code-instead-of-the-login-page/kb000046714 

  Tech Tip : CA Single Sign-On : After Web Agent upgrade from 12SP3 to 12.52SP1, the .fcc page shows its code instead of the login page. 
  https://communities.ca.com/thread/241770220-tech-tip-ca-single-sign-on-after-web-agent-upgrade-from-12sp3-to-1252sp1-the-fcc-page-shows-its-code-instead-of-the-login-page 

Insure that the Apache version is still supported with the new Web 
Agent version.