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I am receiving a "No service found with id: nsa" error when trying to add the nsa service

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Article ID: 97725

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When trying to add the "nsa" service in NSA, I am getting the following error:

No service found with id: nsa

Environment

Any CA PPM version (On Premise)

Resolution

Please try the following steps:

1. Stop any PPM services in case there is any running.

2. At the <PPM_HOME>/config folder, backup the hosts.xml file.

3. Copy the hosts.xml file from the <PPM_HOME>/.setup/templates/config folder into the earlier folder

4. Add the service by doing:

service add nsa
service deploy nsa
service start nsa

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