SecureRedirect webapp error

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Article ID: 97690

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

We're running CA Access Gateway (SPS), when user access a resource
protected with Openid Connect, at the first request the user is
redirected, as explained in the documentation, to the authentication
page that protects / Affwebservices / secure / secureRedirect. But
after entering the authentication data, he receives an error.

FWSTrace.log 

  [05/23/2018][08:54:55][7228][1900][][FWSConfigurationManager.java][initializeResourceDirectory][Cannot 
   set resource path used to display error messages; Likely caused by 
   uninitialized NETE_WA_ROOT environment variable] 

  [05/23/2018][09:13:29][7228][5572][610c7b97-d9ab1f07-19230f43-76119b33-7e7a2c6e-0c][AuthorizationService.java][processAuthentication][Not 
   using secure authentication URL.] 

  [05/23/2018][09:13:29][7228][5572][610c7b97-d9ab1f07-19230f43-76119b33-7e7a2c6e-0c][SecureRedirect.java][doGet][Transaction 
   with ID: 610c7b97-d9ab1f07-19230f43-76119b33-7e7a2c6e-0c 
   failed. Reason: SERE_GET_EXCEPTION] 

  [05/23/2018][09:13:29][7228][5572][610c7b97-d9ab1f07-19230f43-76119b33-7e7a2c6e-0c][SecureRedirect.java][doGet][Exception 
   caught in class 
   com.netegrity.affiliateminder.webservices.SecureRedirect, method 
   doGet: com.netegrity.siteminder.agentcommon.utils.k: Failed to 
   decrypt.] 

How can we solve that ?
 

Environment

Policy server 12.8 on Windows 2016 R2; 
SPS (Access Gateway) 12.8 on Windows 2016 R2; 
 

Resolution

- Make sure that the CA Access Gateway (SPS) JDK has the JCE patches
  set;

  Install CA Access Gateway 
  https://docops.ca.com/ca-single-sign-on/12-8/en/installing/install-ca-access-gateway 


- Make sure that "Use Secure Authentication URL" is checked :

  According to that communities, the authentication url should be secure : 

  CA SSO OpenID Connect Provider - Agentless SSO 

  "08/13/2018,05:36:17,9588,139832797722368,7bfd74c8-44c979a3-f3eb70aa- 
  74aa44e4-0ec02973-02,AuthorizationService.java,processAuthentication,Not 
  using secure authentication URL. 

  above line seems to be the root cause. I believe its needed to 
  enable the option to have secure auth url for OIDC implementation, 
  thereby the decryption failure" 

  https://communities.ca.com/thread/241778229-ca-sso-openid-connect-provider-agentless-sso 

  Check also : 

  OpenID Connect Provider with CA Single Sign On 12.8- PoC 
  https://communities.ca.com/thread/241813952-openid-connect-provider-with-ca-single-sign-on-128-poc 

- Make sure that the Environment variable NETE_WA_ROOT is set properly 
  before starting the CA Access Gateway (SPS);