How to set UIM Robot Watcher service startup delay to 5 mins after the OS is started up

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• Unified Infrastructure Management for Mainframe
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)
• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

You can use the Windows Task Scheduler to schedule a task for delaying the start of the UIM robot. Sometimes this is necessary for 1 or more machines that are having trouble starting up after server reboot.

Environment

- DX UIM 8.x or later

- Windows Servers

Cause

- Robot watcher service may not start after Windows Update/patching

Resolution

1. Set startup type of "Nimsoft Robot Watcher" service to "Manual". 

 

2. Create a task for delayed start up of the "Nimsoft Robot Watcher" service.

• Open "Task Scheduler" from "Control Panel" -> "System and Security" -> "Administrative Tools"
• In the "Task Scheduler Library", right click and "Create New Task", DO NOT use the "Basic Task"

 

 

• Name the new task, and check "Run whether user is logged on or not"

 

 

• Create Trigger and choose "Begin the task" as "At startup" and in the "Advanced settings," check "Delay task for:" 5 minutes.

 

 

• In the "Actions" tab, Enter an Action as "Start a program", choose the location of "nimbus.exe", which is typically at "C:\Program Files (x86)\Nimsoft\bin."
• Also need to "Add arguments (optional)":  -start

 

 

• The Actions screenshots should appear as follows:

 

 

Additional Information

1. Start, Stop, or Uninstall a Robot (Command Line)
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/administering/start-stop-or-uninstall-a-robot-command-line.html

2. Task Scheduler
https://msdn.microsoft.com/en-us/library/windows/desktop/aa383614(v=vs.85).aspx