While Installing APM 14.1 receive message the connection to host has failed on SQL screen.
Article ID: 74880
CA IT Asset Manager
CA Software Asset Manager (CA SAM)
ASSET PORTFOLIO MGMT- SERVER
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
I am installing IT Asset Manager 14.1. I receive a message "the TCP/IP connection to host has failed. Please check the server name and credentials" on SQL screen.
The installation is on Windows 2016 with Java 1.6.
Open the registry. Go to the following key:
Add a DWORD value called ServerMinKeyBitLength and set this to 00000200
This tells the server to accept a 512 bit key which is less than the 1024 used by the JRE in the installer.