End user working on a campaign in Identity Portal r14.1 on large data sets that span across multiple pages may encounter inconsistency in the data. They may select a bulk approval but it will mark only some of the items, then if the user switches between pages some of the tasks will appear again or disappear.<br>
This problem occurs due to a conflict between server side (IG admin default display) default sorting/grouping vs. client side (IP end user personalization) sorting/grouping.<br><br>The issue will happen if one of the following is performed: <ol><li>In Identity Governance certification template default sorting/grouping is set</li><li>In Identity Portal end user sets their own sorting/grouping</li></ol>
Occurs in Identity Portal 14.1.<br>Will also occur in 14.2 when released and will be noted as a known issue in the 14.2 release notes.<br>A permanent fix will be included in a subsequent release.
<u>Workaround:</u><br>Temporary workaround is comprised of two steps: <ol><li>Your Admin must remove default sorting/grouping from the campaign template</li><li>Contact CA Support for a <b>temporary </b>code fix (<b><i><span style="font-size: 9.0pt;">HF-DE339097-20180301-0001</span></i></b>) which removes the sorting/grouping functionality from Identity Portal. (This fix needs to be removed once the permanent fix is provided.)</li></ol> <br><u>Full Solution:</u><br>A permanent fix will be delivered in a future release (to be determined).<br>