API-1029 error after CA PPM - Agile Central integration
Article ID: 72180
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
The Agile Add-in has been installed and integrated with CA PPM but the project synchronization with the Agile Central gives a "API-1029 authentication error" error message.
Environment
Release: 451-101-15.3-Clarity-Creator User License
Component:
Component:
Resolution
Check on errors in the Agile Product Sync job log and the bg-ca.log:
Related possible solutions are:
1) Under Administration - Project Management - Settings: Fill in the Agile Integration Owner.
2) Assign "API - Access" global right to the user who runs the Agile Product Sync job.
Related possible solutions are:
1) Under Administration - Project Management - Settings: Fill in the Agile Integration Owner.
2) Assign "API - Access" global right to the user who runs the Agile Product Sync job.
Additional Information
See also for CA PPM - Central Agile Integration information:
https://docops.ca.com/ca-ppm/15-3/en/add-ins-and-integrations/integrate-ca-ppm-with-ca-agile-central
https://docops.ca.com/ca-ppm/15-3/en/add-ins-and-integrations/integrate-ca-ppm-with-ca-agile-central
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