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Sporadic -97 error"Checkpoint did NOT respond from public monitoring stations"

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Article ID: 71422

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Updated On:

Products

CA App Synthetic Monitor NIMSOFT CLOUD USER EXPERIENCE MONITOR

Issue/Introduction



I have three public stations that all of my monitors use.  Repeatedly seeing the error, -97 "checkpoint did not respond from two of these stations".  Please explain why we are seeing this constantly?
 

Environment

Release: APMCMB99000-10.0-App Synthetic Monitor-Basic Option
Component:

Resolution

It may be due to the current load on the public stations being heavy. In this situation, consider adding more stations to the monitor. At a minimum we require 3 public stations per monitor, but we recommend using more and use different stations, to avoid this type of situation.