Spectrum Archive Manager fails to start with error SPC-OCP-10067

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

Spectrum Archive Manager fails to start with error SPC-OCP-10067:

  

Environment

Release: Any
Component:

Cause

The following as stated in the error above are the most likely causes:

• The SQL database server is not running
• The username, password, hostname, or database name is not correct
• The database is invalid or corrupt

Resolution

1. Ensure Spectrum MySQL server is up and running
2. Ensure you are starting the Archive Manager as the user that owns the Spectrum installation
3. Check the $SPECROOT/SS/DDM/ARCHMGR.OUT file for errors. If errors are seen it is most likely database corruption. Run the following command from the $SPECROOT/SS/DDM directory as the user that owns the Spectrum installation:

# cd $SPECROOT/SS/DDM/

# ./ArchMgr -repair

Additional Information

Please reference the "Error Messages in ARCHMGR.OUT" section for more information.

Check the MySQL log file:

• $SPECROOT/mysql/data/<hostname>.err (Windows)
• $SPECROOT/mysql/bin/MYSQL.OUT (Linux)